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Preparing for a class

Thank you for booking a class at The Animal Behaviour Centre.

Prior to arrival, please fill in the details on the form below and read through the important information section for your class type further down this page.

 

 

Agility Classes – important information

We are here to help you with your dog and will offer the best service that we can. Due to COVID-19 there are restrictions in place which we ask you to please adhere to for everyone’s safety:

If you or anyone you have come into contact with shows any COVID-19 symptoms (fever, cough, difficulty breathing, loss of taste or small) you must not attend the Centre. Please do not attend the class. Stay at home and ring 111.

Everyone will be required to remain at least 2 metres apart.

Staff will refrain so much as is possible, from touching your dog. However, if they are required to, an anti-viral spray will be provided to wipe your dog with.

Staff will refrain from touching your dog’s collar/harness or lead where possible.

Agility is an outdoor sport, so please ensure that you dress according to the weather.

You are requested to bring everything with you that you will require for your lesson:
Collar/harness and lead.
Water and water bowl.
Drink for you (if required).
Poo bags (which you will be required to take away for disposal).
Plenty of small tasty treats that you know that your dog enjoys. This might include “human” food such as hotdog, chicken, ham etc.
(We recommend that you do not feed your dog for at least two hours before the lesson). A selection of toys that your dog enjoys playing with.

Please ensure that your dog is wearing a suitable flat collar or harness and a lead (other than an extending variety). We do not allow choke/check chains, slip leads or harsh handling techniques.

The course fee is regrettably not refundable for cancellations with less than five working days notice, this includes non-attendance for any part of the course. Unfortunately this also applies if you have a bitch who comes into season and therefore cannot attend due to the distraction she would cause to the other dogs on the course. If you need to change your booking, please contact us by email training@wearecoa.com or telephone 01932 574293 (voicemail service available outside of normal office hours.)

Please leave your dog in your car until you have reported to the class trainer or assistant. You will then be shown where to sanitise your hands before entering any training areas.

Here at the Centre, we treat dogs with behaviour problems such as aggression towards dogs and people. It is possible that such a dog may be present for assessment during the time your class is being held. For you and your dog’s safety it is important that you do not approach any other dogs unless told it is safe to do so.

If your class is being held outside of regular office hours (09.00-17.00 Monday-Friday) and you need to contact us, please use the following number 07542 527537 (please note this number is only for use at the time your lesson is being held and we unfortunately cannot guarantee that a member of staff will be free to respond.)

For written directions and a map, please visit our website at https://companyofanimals.co.uk/contact/. If you use satellite navigation, please use full postal address of Ruxbury Farm, St Ann’s Hill Road, Chertsey, Surrey, KT16 9NL.

Due to current COVID-19 restrictions we can allow a maximum of two people per dog. As we build upon exercises taught each week, we ask that whoever attends the class is aware of what has been covered previously. Children are welcome, however they will need to comply with social distance rules. (Please note that anyone attending the class under the age of 18 must be accompanied by a responsible adult at all times.)

 

Puppy Training – important information

We are here to help you with your puppy and will offer the best service that we can. Due to COVID-19 there are restrictions in place which we ask you to please adhere to for everyone’s safety:

If you or anyone you have come into contact with shows any COVID-19 symptoms (fever, cough, difficulty breathing, loss of taste or small) you must not attend the Centre. Please do not attend the class. Stay at home and ring 111.

Everyone will be required to remain at least 2 metres apart.

Staff will refrain so much as is possible, from touching your puppy. However, if they are required to, an anti-viral spray will be provided to wipe your puppy with.

Staff will refrain from touching your puppy’s collar/harness or lead where possible.

Weather permitting, we will endeavour to conduct your class outdoors in an enclosed paddock, therefore you will be required to dress according to the weather.

However it may be necessary to go indoors, in which case you will be required to wear a face covering, so please bring one with you. You may also choose to wear gloves.

You are requested to bring everything with you that you will require for your lesson:
Collar/harness and lead.
Water and water bowl.
Drink for you (if required).
Poo bags (which you will be required to take away for disposal).
Plenty of small tasty treats that you know that your puppy enjoys. This might include “human” food such as hotdog, chicken, ham etc.
(We recommend that you do not feed your puppy for at least two hours before the lesson). A selection of toys that your puppy enjoys playing with.

Please ensure that your puppy is wearing a suitable flat collar or harness and a lead (other than an extending variety). We do not allow choke/check chains, slip leads or harsh handling techniques. As your class will take place mostly outdoors and involve a certain degree of physical activity, please be sure to wear appropriate footwear and clothing for a working farm.

The course fee is regrettably not refundable for cancellations with less than five working days notice, this includes non-attendance for any part of the course. Unfortunately this also applies if you have a bitch who comes into season and therefore cannot attend due to the distraction she would cause to the other dogs on the course. If you need to change your booking, please contact us by email training@wearecoa.com or telephone 01932 574293 (voicemail service available outside of normal office hours.)

Please leave your puppy in your car until you have reported to the class trainer or assistant. You will then be shown where to sanitise your hands before entering any training areas.

Here at the Centre, we treat dogs with behaviour problems such as aggression towards dogs and people. It is possible that such a dog may be present for assessment during the time your class is being held. For you and your puppy’s safety it is important that you do not approach any other dogs unless told it is safe to do so.

If your class is being held outside of regular office hours (09.00-17.00 Monday-Friday) and you need to contact us, please use the following number 07542 527537 (please note this number is only for use at the time your lesson is being held and we unfortunately cannot guarantee that a member of staff will be free to respond.)

For written directions and a map, please visit our website at https://companyofanimals.co.uk/contact/ . If you use satellite navigation, please use full postal address of Ruxbury Farm, St Ann’s Hill Road, Chertsey, Surrey, KT16 9NL.

Due to current COVID-19 restrictions we can allow a maximum of two people per puppy. As we build upon exercises taught each week, we ask that whoever attends the class is aware of what has been covered previously. Children are welcome, however they will need to comply with social distance rules. (Please note that anyone attending the class under the age of 18 must be accompanied by a responsible adult at all times.)