How does a behaviour consultation work?

STEP 1: All behaviour consultations start with a referral from your veterinary surgeon; this is an important first step to ensure any possible underlying clinical causes are explored before behavioural therapy starts.

STEP 2: Following your referral, an appointment can be made for a consultation with one of our behaviour specialists, either at our Centre or at your home depending on which is appropriate.

STEP 3: Once your consultation has been booked, you will receive confirmation of your appointment either by e-mail or by post (whichever is your preferred method).  Attached to your confirmation letter will be a history form to provide us with details regarding your pet's lifestyle and information on the problem you would like us to assist you with.  You can either return the completed form to us prior to your consultation or bring it with you on the day.

STEP 4: The consultation will last approximately two hours, during which time your pet will be thoroughly assessed and an appropriate behaviour modification programme will be advised.

We encourage all members of the family to attend where possible along with any other pets if relevant.

STEP 5: Following your appointment, a report reiterating these suggestions will be sent to both you and your referring veterinary surgeon ensuring that everyone is clear about the advice you have been given. Further support is provided by telephone or e-mail communication and follow up visits can be arranged if necessary.

How much will a consult cost me?

The costs for behaviour consultations vary depending on the severity of the problem, but help is never denied to those in need. Many pet insurance companies will cover these costs, so check your insurance policy!